Is red light therapy safe?
Yes, red and near-infrared light therapy is generally considered safe, non-invasive, and pain-free when used as directed. Our devices do not use UV light and are designed for at-home use. If you have any medical conditions or are taking medication, we recommend checking with your healthcare provider before starting.
How soon will I see results?
Many users start noticing changes in skin tone, brightness, or overall texture within 2–4 weeks of consistent use. Deeper improvements in firmness and fine lines typically appear over 4–8 weeks. Hair and scalp benefits can also take several weeks to become noticeable, as hair growth cycles are gradual.
How often should I use my AlumiRed device?
For most devices, we recommend 3–5 sessions per week, following the session time in your user manual (usually 10–20 minutes). Consistency is more important than very long sessions.
Can I use red light therapy with my existing skincare products?
Yes, Red light therapy works well alongside a simple skincare routine. Generally, use on clean, dry skin. You can then apply your serums and moisturiser afterwards (or as instructed with specific devices).
Is red light therapy suitable for all skin types?
Our devices are designed to be suitable for all skin types. If you have very sensitive or reactive skin, start slowly with shorter sessions and monitor how your skin responds.
Can I use these devices if I’m pregnant or breastfeeding?
There is limited research on red light therapy during pregnancy or breastfeeding, so we always recommend speaking with your doctor or midwife before use.
Does red light therapy hurt or feel hot?
No– it should feel gentle and comfortable. Some people experience a mild warmth or slight tingling, but it should never feel painful. Stop use if you feel discomfort and contact support.
Do I need eye protection with the LED Face Mask?
Our masks are designed with eye cut-outs and diffused light, but if you have light sensitivity or feel uncomfortable, you can close your eyes or wear protective
goggles for added comfort.
Do you offer free shipping and secure payment methods?
Yes, we offer free shipping and secure checkout, including options like Apple Pay and major credit/debit cards.
